Pixels, Pixies & Profits

Support

Need help with a PPP product, onboarding flow, access issue, or policy question? Start here.

Support email

What this support lane is for

Product access problems, onboarding questions, workspace/share issues, unexpected errors, and policy/data-use questions.

What to include

Product name, the email address used in the product, a short description of the problem, what you expected to happen, and any screenshot that makes the issue obvious.

Current product lane

PPV Offer Lab

A Google-based creator operating app for planning offers, logging outcomes, and making weekly scale / stop / test decisions.

PPP digital kits

Structured workflow tools and guided spreadsheets designed to be clean, buyer-ready, and actually usable after purchase.

If your issue is about Google access

Tell us which Google account you used.
Tell us whether you were the workspace owner or an invited editor.
Include the exact screen you saw if the product stopped during sign-in, consent, or workspace loading.
If the issue is collaborative access, include whether the shared workspace link came from an owner invite or a direct app link.

Response expectations

We aim to respond as quickly as practical, but response time can vary depending on the issue, current workload, and whether the problem requires a deeper product-side fix.

Support requests should be sent to support@pixelspixiesprofits.com.